Healthcare

Loyalty Programs for Physical Therapy

Build a performance plan like EXOS — without the corporate account budget. A digital wallet pass keeps your discharged patients coming back for maintenance care.

Digital loyalty cards for physical therapy clinics that retain patients after discharge and build a self-pay maintenance program. Apple Wallet & Google Wallet passes — no customer app download required.

2–8x/month
Typical visit frequency
$80–$200
Average ticket size
10 min
Setup time

The Physical Therapy loyalty challenge

Every physical therapy owner faces the same retention problems. Here's what LoyaltyPass solves.

1

Most patients discharge successfully and never return — leaving significant recurring revenue on the table for maintenance and wellness programs.

2

Insurance reimbursements are shrinking, making self-pay maintenance programs critical for profitability.

3

Competing with hospital-affiliated PT chains that have marketing budgets is difficult for independent practices.

How LoyaltyPass works for physical therapy owners

From signup to your first customer scan in under 10 minutes — no developers, no hardware, no friction.

1

Design Your Pass

Upload your logo, pick your brand colors, and set your reward rules — stamps, points, or tiers. Takes under 5 minutes.

2

Share It Instantly

Print a QR code for your counter, text a link at checkout, or embed it in your email. No app download required for your customers.

3

Scan & Reward

Open the free merchant app, scan the customer's wallet pass, and add points or stamps in seconds. No special hardware needed.

4

Engage & Grow

Send push notifications for slow-day specials, re-engagement campaigns, and milestone rewards. Watch visit frequency climb.

Built for the way physical therapy owners talk about loyalty

episode of caremaintenance programwellness membership
The EXOS benchmark

EXOS built loyalty with their Performance Plan. You can do the same — without their budget.

LoyaltyPass gives independent physical therapy owners the exact same loyalty mechanics that EXOS use — digital wallet passes, push notifications, and real-time analytics — at a fraction of enterprise cost. Start for as little as $29/month.

Start Your Free Trial

Ready to build loyalty for your physical therapy?

14-day free trial. No credit card required. Cancel anytime. Setup takes under 10 minutes.

Starting at $29/month · Apple Wallet & Google Wallet · No customer app required

Frequently asked questions

Can I use LoyaltyPass to sell a self-pay maintenance program?
Yes. Create a digital pass that tracks visits and rewards patients who return for maintenance sessions after their insurance-covered episode ends. A push notification 4–6 weeks after discharge — "Ready to continue your progress?" — converts more patients to your maintenance program.
How does a loyalty program fit into a clinical setting?
Many PT clinics already offer wellness memberships and cash-pay maintenance plans. LoyaltyPass is simply the digital infrastructure that tracks those visits and rewards patients — it lives in their wallet, not in your EMR system.
Does my front desk need training to use LoyaltyPass?
Minimal training needed. Your staff downloads the free merchant app and scans the patient's wallet pass at checkout. It takes under 10 seconds per visit. Most front desk teams are fully comfortable within the first day.

Join thousands of small business owners using LoyaltyPass to grow repeat revenue.

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