UAE, Saudi Arabia, Middle East
Covers loyalty programs across the Gulf region: hypermarket programs, hospitality loyalty, and the rapid digital wallet adoption shaping loyalty delivery in Dubai, Abu Dhabi, and Riyadh. Tracks Careem, Noon, and the major regional retail chains.
Part of the LoyaltyPass editorial team. All articles draw on primary sources: brand announcements, industry research, and academic literature.
How UAE padel clubs in Dubai and Abu Dhabi can use digital loyalty programs to turn occasional court bookers into weekly regulars, with stamp rewards, summer tactics, and Ramadan bonuses.
Connect your loyalty program to Klaviyo and turn every stamp, reward unlock, and lapsed visit into an automated email or SMS flow. Here is the full integration guide.
Adidas UAE runs adiClub, a four-tier global loyalty programme with over 500 million members worldwide. The programme uses points, tier status, and early product access to retain UAE customers shopping in Dubai and Abu Dhabi malls. Here is what UAE sports retailers can learn and copy.
Independent supermarkets and baqalas in the UAE compete daily with Lulu, Carrefour, and Noon delivery. A digital loyalty program gives neighbourhood grocers a retention tool that big chains cannot replicate: genuine local familiarity combined with a financial reason to return.
Private dental clinics in the UAE face a retention gap between routine recall appointments and high-value cosmetic treatments. A digital loyalty program bridges that gap and keeps patients returning to your practice rather than the nearest competitor.
Faces is a leading beauty and fragrance retailer in the UAE operated by the Chalhoub Group, with 50+ stores across the Gulf. The Faces Club loyalty programme shows how a luxury beauty retailer builds repeat purchasing in a market where fragrance and cosmetics are cultural priorities.
Dubai's luxury hotel market is one of the most competitive in the world. Marriott Bonvoy, Hilton Honors, Jumeirah One, and Rotana Rewards all compete for the same UAE guest. This guide maps what makes each programme work and what independent hotels and restaurants can adapt.
7-Eleven operates convenience stores across the UAE as part of its global franchise network. The 7-Eleven UAE loyalty model uses the global 7REWARDS programme adapted for Gulf market behaviour. Here is what independent convenience and petrol forecourt retailers can learn.
Address Hotels + Resorts is Emaar's flagship Dubai luxury brand with properties in Downtown Dubai, Dubai Marina, and beyond. Their loyalty programme shows how a property developer turns real estate into a repeatable hospitality relationship.
The best loyalty program for a salon issues wallet passes to Apple Wallet and Google Wallet, supports tiered VIP programs and stamp cards, and sends push notifications for appointment reminders and birthday rewards. LoyaltyPass leads for independent salons at $99/month.
How Saudi restaurants can launch a digital loyalty program that reduces delivery platform dependency, drives direct visits, and runs Ramadan campaigns that reach every loyal customer. Starts at 89 SAR/month.
UAE restaurants that rely on Talabat and Deliveroo pay 25 to 35 percent commission on every order. A direct loyalty program that rewards customers for ordering through your own channel costs a fraction of that. Here is how it works.
The MAF Share programme earns across Carrefour, VOX Cinemas, Ski Dubai, and Mall of the Emirates in a single balance. Here's the coalition logic any UAE SMB can adapt.
Alshaya Aura earns across 80+ MENA franchise brands -- Starbucks, H&M, Harvey Nichols, Shake Shack -- in one balance. Here is the coalition logic UAE SMBs can adapt today.
U By Emaar ties mall, hotel, restaurant, and entertainment loyalty into one Dubai ecosystem. Here is how the world's largest mall loyalty architecture works and what any UAE SMB can copy.
Noon Points spans retail, food delivery, and grocery on one balance. Here is how the UAE e-commerce platform's loyalty ecosystem works and what any multi-channel SMB can copy.
Rotana is a UAE-founded hotel company operating 100+ properties across MENA. Its Rotana Rewards programme emphasises Arab hospitality values and regional coverage as its competitive advantage over international chains. Here is what UAE boutique hospitality SMBs can adapt.
Jumeirah One is the loyalty programme behind Burj Al Arab, Madinat Jumeirah, and 25+ luxury properties globally. Ultra-luxury tier rewards: butler service, suite upgrades, complimentary transfers: make it the prestige loyalty alternative to Marriott Bonvoy in the Gulf. Here is what boutique hotel SMBs can adapt.
LuLu's loyalty programme serves the UAE's South Asian and Southeast Asian expat communities with multi-language communications in Arabic, English, Malayalam, Hindi, and Tagalog.
Mobily is Saudi Arabia's second-largest mobile network, running a loyalty programme across monthly bills, top-ups, and partner retail offers. Telecom loyalty earns on non-negotiable monthly payments: here is what Saudi SMBs can adapt from this recurring-payment loyalty model.
Danube is BinDawood Holdings' premium hypermarket brand in Saudi Arabia. Its loyalty programme targets middle-to-upper income shoppers with perks that match the premium positioning.
Tims Rewards KSA is an Arabic-first loyalty programme for one of the fastest-growing Canadian QSR brands in the Gulf. Here is what Saudi cafe SMBs can learn from Tim Hortons' Saudi expansion playbook.
ENOC's Yes Rewards uses volume-based tier progression -- members who fill up more frequently earn higher tiers with better perks. Here's the frequency-tier model for Dubai businesses.
Al Raya is one of Saudi Arabia's largest regional grocery chains, concentrated in the Western Province. Its loyalty programme serves a community with deep local roots -- and Hajj-season shoppers.
ADNOC Rewards covers 400+ UAE fuel stations with near-ubiquitous penetration among UAE drivers. Here is what independent UAE businesses can learn from the dominant fuel loyalty programme.
BinDawood Holdings operates BinDawood and Danube grocery banners across Saudi Arabia with an app-based digital loyalty programme that integrates ordering, delivery, and rewards. Here's what Saudi SMBs can learn from it.
KFC UAE's Colonel's Club is the Gulf localisation of KFC's global programme -- Arabic app support, AED-denominated earn, and bucket-tier rewards for over 100 UAE locations. Here's what any UAE food business can take from it.
Al Azizia Panda is Saudi Arabia's largest hypermarket chain. Its app-based loyalty programme sets the grocery loyalty benchmark in KSA -- here's what independent retailers can take from it.
MyMcDonald's UAE is Arabic-first, Ramadan-integrated, and calibrated to AED purchasing power. Here is what UAE restaurant and food business owners can learn from the Gulf localisation playbook.
Extra Club is the loyalty programme for Saudi Arabia's largest consumer electronics chain. Here is what Saudi independent retailers can learn from a high-ticket, low-frequency loyalty strategy.
Caribou Coffee is one of the most popular US-origin coffee chains in the Gulf, with 250+ GCC locations and a localised loyalty programme. Here is what UAE café owners can copy.
Jarir Bookstore is Saudi Arabia's most widely used retail loyalty programme, with an estimated 8 million members. Here's what any KSA retailer can copy from this seasonal-calendar playbook.
Costa Club UAE localises the global programme for Ramadan, Arabic-language users, and Gulf mall culture. Here's what a UAE cafe can copy from this market-specific playbook.
Most martial arts students quit in months two to four. A loyalty program that rewards attendance and training milestones keeps them on the mat long enough for the habit to stick.
UAE car dealerships and independent service centres lose customers between purchases. A digital loyalty program that captures every oil change, tyre rotation, and Tasjeel visit keeps you front of mind for the next sale.
Stamp card or points program? 8 stamps or 12? Free item or discount? This guide walks through every reward structure decision for small business owners, with industry-specific recommendations.
Win back customers who stopped using your loyalty program. Segmentation by recency, push notification win-back sequences, and what not to do.
How UAE small businesses can run a loyalty campaign during Ramadan: iftar dining stamps, Laylat al-Qadr bonuses, and Eid gift rewards that bring customers back all year.
UAE gyms face a loyalty problem unique to the region: summer expat churn, Ramadan schedule disruption, and a boutique market where members switch studios with minimal hesitation. Here is how to fix it.
How UAE aesthetics and medical beauty clinics build loyalty programs that keep patients returning for every Botox top-up, filler refresh, and skin treatment.
How UAE small businesses can run eco-loyalty programs that reward reusable cups, reduced waste, and sustainable purchases, aligned with Dubai's 2030 sustainability agenda.
UAE watch repair and servicing businesses operate in one of the world's richest markets for luxury timepieces. A loyalty programme that rewards regular servicing, battery replacements, and high-value repair work builds the kind of client relationship that watch collectors return to for years.
Independent Dubai gyms compete with Fitness First, GymNation, and Warehouse Gym for the expat and local fitness market. A loyalty programme that rewards consistency and retains members through the summer slowdown is the retention edge independents need.
UAE sit-down Arabic restaurants serving meze, mixed grills, and slow-cooked dishes compete on experience and hospitality. A loyalty programme that rewards Iftar diners, family bookings, and regular meze regulars builds the kind of retention that delivery apps cannot touch.
Saudi women's salons face intense competition and sharp seasonal demand peaks at Eid and during bridal season. A loyalty programme that rewards regular appointments and bridal package bookings builds the kind of client relationship that survives competitor discounting.
UAE home cleaning services face constant client churn as expats relocate and competitors undercut on price. A loyalty programme in Apple Wallet or Google Wallet builds the kind of sticky relationship that price comparison can't break.
UAE shisha cafes serve an evening crowd that visits 2-4 times per week. A digital loyalty programme turns those regulars into a community that keeps coming back through Ramadan and beyond.
UAE men's barbershops and grooming lounges serve customers who return every 1-3 weeks. A digital loyalty programme turns that cadence into predictable revenue.
Saudi traditional qahwa coffee shops are thriving alongside the Kingdom's Vision 2030 hospitality boom. A digital loyalty programme connects cultural experience with modern customer retention.
UAE mobile and electronics repair shops serve both expat and local customers who return every 6-18 months. A digital loyalty card keeps them coming back to you specifically.
UAE indoor play centres and kids activity hubs fill up during school holidays but struggle with off-peak retention. A digital loyalty card fixes that cycle.
Dubai has one of the highest concentrations of luxury and mid-range spas in the world. Independent spa operators compete with five-star hotel spas and branded chains by offering personalised service and curated treatments. A tiered digital loyalty program rewards your best clients and keeps them choosing your spa.
Saudi Arabia's specialty coffee sector is growing at a pace that has surprised even the operators driving it. Independent Arabic coffee and specialty cafe businesses in Riyadh, Jeddah, and Al Khobar need a loyalty program that reflects local culture, rewards regulars, and works without requiring customers to download another app.
Shawarma is the most consumed quick-service food in the UAE. Independent shawarma restaurants compete against dozens of identical-looking options on every street corner. A digital stamp loyalty program keeps your regulars choosing your wrap, not the one next door.
Gold jewellery shops in Dubai and the UAE serve customers who spend AED 1,000 to AED 50,000 per visit. A tiered digital loyalty program rewards high-spend regulars, drives gifting occasion purchases, and keeps your best customers choosing your shop over the Gold Souk.
Fragrance is one of the highest-engagement retail categories in the UAE. Dubai perfume shops that reward regulars with digital loyalty cards and push notifications for new oud and oriental collections keep customers choosing their shop over mall anchor stores.
How Arabic sweet shops in the UAE can build a digital loyalty program for Ramadan, Eid, and year-round customers. Wallet passes, no app required.
How UAE home decor stores can build a digital loyalty program to retain expat customers furnishing villas and apartments. Wallet passes, no app required.
How beauty supply stores in the UAE like FACES and Watsons can build a digital loyalty program that retains expat and Emirati customers. Wallet passes, no app.
flydubai is the Dubai government-owned low-cost carrier operating 115+ destinations from Dubai International Airport. Its flydubai Rewards programme provides points on flights and ancillaries, with a partnership arrangement that allows Rewards points to be transferred to Emirates Skywards. Here is what UAE independent travel, hospitality, and lifestyle retailers can learn from flydubai's loyalty approach.
du is the UAE's second major telecom operator, serving over 9 million mobile subscribers and a significant broadband and enterprise customer base. Its loyalty programme rewards subscribers with points on bill payments and service upgrades, redeemable across telecom services and a growing partner network. Here is what UAE independent retail and service businesses can learn from du's loyalty approach.
Etihad Airways is the UAE national carrier based in Abu Dhabi, operating flights across 60+ destinations globally. Its Etihad Guest loyalty programme rewards frequent flyers with miles redeemable across Etihad flights and a wide network of retail, hotel, and lifestyle partners. Here is what UAE independent travel, hospitality, and lifestyle retailers can learn from the Etihad Guest approach to customer loyalty.
Lifestyle Stores is one of the UAE's most widely distributed mid-market fashion and lifestyle retailers, operating 70+ stores across the GCC as part of the Landmark Group. Its Shukran loyalty programme rewards purchases across Lifestyle Stores and other Landmark Group banners including Max Fashion, Splash, and Home Centre. Here is what UAE independent fashion and lifestyle retailers can learn.
FirstCry is one of the world's largest baby and children's products retailers, with a significant UAE presence combining online and offline channels. Its loyalty programme rewards purchases across baby, toddler, and children's product categories with points redeemable toward future purchases, supplemented by age-milestone personalisation. Here is what UAE independent baby, children's, and parenting retailers can learn.
Damas Jewellery is one of the GCC's largest jewellery retail chains with 100+ stores across UAE, Saudi Arabia, Kuwait, and other Gulf markets. Its loyalty programme rewards high-value jewellery purchases with points redeemable toward future pieces, with VIP tier recognition for the most frequent buyers. Here is what UAE independent jewellery and luxury accessories retailers can learn.
Paris Gallery is one of the UAE's most established luxury fragrance and beauty retailers, operating 40+ stores across Dubai, Abu Dhabi, and the wider GCC. Its loyalty programme rewards purchases of premium fragrances, cosmetics, watches, and accessories with points redeemable toward future purchases. Here is what UAE independent beauty, fragrance, and accessories retailers can learn.
Etisalat, now rebranded as e& (Emirates Telecommunications Group), is the UAE's largest telecom operator with over 12 million UAE subscribers. Its e& Life rewards programme covers mobile, broadband, home entertainment, and lifestyle benefits across the e& ecosystem. Here is what UAE independent retailers and service businesses can learn from e&'s loyalty approach.
Namshi is one of the Middle East's largest fashion e-commerce platforms, serving UAE, Saudi Arabia, and wider GCC customers with 2,000+ international and regional fashion brands. Its loyalty programme rewards repeat purchases with points, VIP tier access, and exclusive sale previews. Here is what UAE independent fashion and clothing retailers can learn from Namshi's digital loyalty approach.
Mumzworld is the Middle East's largest online destination for baby, toddler, and children's products, serving parents across the UAE, Saudi Arabia, and wider GCC. Its loyalty programme rewards purchases with points redeemable against future orders, with VIP tiers for the most frequent shoppers. Here is what UAE independent baby, children's, and parenting product retailers can learn.
Virgin Megastore is one of the UAE's best-known entertainment and lifestyle retail destinations, operating across major shopping centres in Dubai and Abu Dhabi with a product range spanning electronics, gaming, music, books, and collectibles. Its loyalty programme rewards purchases with points redeemable across the Virgin Megastore network. Here is what UAE independent entertainment and electronics retailers can learn.
Axiom Telecom is one of the UAE's and GCC's largest mobile phone and electronics retailers, operating 500+ stores across six countries as an authorised distributor for Samsung, Apple, Huawei, and other major brands. Its loyalty programme rewards repeat device and accessory purchases with points redeemable across the Axiom network. Here is what UAE independent electronics retailers can learn.
Choithrams is one of the UAE's longest-established supermarket groups, operating stores across Dubai, Abu Dhabi, and Sharjah since 1944. Its loyalty programme rewards regular shoppers with points redeemable against grocery bills. Here is what independent UAE grocery and specialty food retailers can learn from Choithrams' loyalty approach.
Babyshop is the Landmark Group's dedicated baby and children's retail brand, operating 200+ stores across the GCC. Its Shukran loyalty programme connects baby product spend to a cross-brand reward earn that spans the entire Landmark Group portfolio. Here is what UAE independent baby and children's retailers can learn.
How independent cafes, restaurants, and salons in Lebanon can launch a digital loyalty program using Apple Wallet and Google Wallet passes. No app for customers. Practical guide for Beirut and beyond.
How independent cafes, restaurants, and salons in Jordan can launch a digital loyalty program using Apple Wallet and Google Wallet passes. No app for customers. Practical guide for Amman and beyond.
Dubai's nail bar market is saturated, Instagram-driven, and prone to client hopping. A digital loyalty stamp card gives nail bars in JBR, Marina, and Downtown a low-cost tool to convert one-time clients into regulars and reduce the Groupon dependency.
Tim Hortons UAE is operated by TDL Group across the GCC and has become one of the fastest-growing international coffee chains in the region. Its Tims Rewards programme uses a roll-up-style mechanic adapted for the UAE market. Here is what UAE independent cafes can learn.
How independent cafes, restaurants, and salons in Qatar can launch a digital loyalty program using Apple Wallet and Google Wallet passes. No app for customers to download. Works alongside any payment system in Doha and beyond.
Costa Coffee UAE is operated by the Alshaya Group across hundreds of locations in Dubai, Abu Dhabi, and the wider GCC. Its loyalty app runs a points and rewards model for the UAE's habitual coffee drinker. Here is what UAE independent cafes and coffee shop operators can learn.
Home Centre is the Landmark Group's home furnishing and decor brand, operating across the UAE and GCC with a loyalty integration into the Shukran programme. It is one of the UAE's most widely shopped home brands across all income segments. Here is what UAE independent home and lifestyle retailers can learn.
Max Fashion is the Landmark Group's value fashion brand operating 700+ stores across the Middle East, Africa, and South Asia. Its Shukran loyalty programme connects fashion spend to a cross-brand reward ecosystem spanning Centrepoint, Splash, Babyshop, and Lifestyle. Here is what UAE independent fashion retailers can learn from the Max Fashion model.
Saudi Arabia's independent coffee scene has exploded since Vision 2030 opened the entertainment and food sector. Independent cafes in Riyadh and Jeddah now need loyalty tools to compete with Starbucks and a wave of well-funded specialty chains.
UAE home decor shops serve a market shaped by frequent expat moves, Eid home refreshes, and a growing taste for boutique homeware over mass-market chains. A digital loyalty program keeps your best customers returning across every apartment upgrade and occasion.
How businesses in Saudi Arabia can launch a digital loyalty program using Apple Wallet and Google Wallet passes. Covers program types, setup, Ramadan campaigns, and pricing for the Saudi market.
UAE juice bars and fresh fruit stalls serve some of the most frequent buyers in the food market. A digital stamp card captures the daily juice habit and converts casual visitors into loyal regulars with no app download required.
Dubai's boutique fitness market is competitive and churn-heavy. A digital loyalty stamp card gives studios in JLT, DIFC, and Dubai Marina a low-cost tool to reward class credits, re-engage lapsed members, and compete with big-box gyms.
How independent abaya boutiques and modest fashion shops in the UAE can launch a digital loyalty program using Apple Wallet and Google Wallet passes. Points programs, VIP tiers, push notifications. No app for customers to download.
Saudi Arabia's artisan bakery and patisserie scene is growing fast, driven by Vision 2030, a young population, and deep-rooted Arab sweets culture. A digital loyalty stamp card converts first-time Ramadan shoppers into year-round regulars.
How personal trainers and fitness coaches in the UAE can launch a digital loyalty program using Apple Wallet and Google Wallet passes. Session stamps, package loyalty, push notifications. No app for clients to download.
How independent coffee shops and specialty cafes in Saudi Arabia can launch a digital loyalty program using Apple Wallet and Google Wallet passes. Stamp cards, push notifications, no app for customers to download.
How independent cafes, restaurants, and salons in Oman can launch a digital loyalty program using Apple Wallet and Google Wallet passes. No app for customers. Practical guide for Muscat and beyond.
UAE gift shops serve a split market: tourists who buy once and expats who buy every season. A digital loyalty program captures the high-spend repeat customer and builds a base that sustains revenue beyond peak gifting moments.
VOX Cinemas is the GCC's largest cinema operator and part of the Majid Al Futtaim ecosystem. Its integration with the SHARE loyalty programme creates a multi-touchpoint leisure loyalty model with lessons for any UAE entertainment or leisure business.
How independent cafes, salons, and restaurants in Bahrain can launch a digital loyalty program using Apple Wallet and Google Wallet passes. No app for customers to download. Practical guide for Manama and beyond.
Centrepoint is Landmark Group's fashion powerhouse in the UAE, connected to the Shukran coalition loyalty programme that spans five Landmark brands. The multi-brand earning model and mall-centric design offer clear lessons for any UAE fashion or lifestyle retailer.
Independent boutiques in Dubai, Abu Dhabi, and Sharjah are losing repeat shoppers to mall loyalty ecosystems like Emaar Rewards and Majid Al Futtaim's programme. A well-structured digital loyalty card in Apple Wallet or Google Wallet gives boutique owners a direct line to their customers, without competing for a slot inside a mall's points system.
Dubai's karaoke and private entertainment scene draws South Asian, Filipino, East Asian, and Western expat groups. Group visits run monthly or quarterly at AED 200-500 per room. A loyalty program keeps the group organiser booking with you. This guide covers the best loyalty options for UAE karaoke bars in 2026.
UAE bakeries serve daily bread purchases from Arab families and frequent pastry visits from the expat community. A digital loyalty card captures the high-frequency visit pattern and keeps customers out of the supermarket bakery aisle. This guide covers the best loyalty options for UAE bakeries in 2026.
My Starbucks Rewards in the UAE runs through the Alshaya franchise group and serves a market with one of the highest per-capita cafe spend rates in the world. The tier mechanic and app-first design offer clear lessons for any independent cafe or coffee chain in the GCC.
Level Shoes is the world's largest luxury footwear destination, operated by the Chalhoub Group in Dubai Mall. Its loyalty model rewards high-spending luxury footwear customers with a tiered programme designed for the UAE's most affluent shoppers. Here is what UAE luxury and premium footwear retailers can learn.
UAE ice cream shops trade year-round because it is always hot. High visit frequency, large mall footfall, and a mix of expats and tourists make loyalty programs particularly effective. This guide covers the best loyalty options for UAE ice cream shops in 2026.
Talabat Pro converts the delivery fee barrier into a monthly subscription used by millions of GCC food delivery customers. Here is how the programme works and what UAE restaurant and cafe owners can copy from the model.
Deliveroo Plus in the UAE operates as a paid subscription that removes delivery fee friction for frequent food delivery customers. The model demonstrates how subscription loyalty drives order consolidation in a competitive GCC market.
Pizza Hut UAE is operated by Pizza Hut International across multiple GCC markets and runs a digital loyalty programme through the Pizza Hut app. It is one of the UAE's most recognisable QSR brands. Here is what UAE quick-service and casual dining restaurants can learn from the Pizza Hut digital loyalty model.
UAE men visit barbershops every 2-3 weeks on average. In Dubai's competitive grooming market, a digital loyalty card keeps clients returning to your chair. This guide covers the best loyalty program options for UAE barbershops and grooming salons in 2026.
Marks & Spencer UAE is operated by Alshaya Group and runs a loyalty programme connected to the global Sparks programme. M&S is the UAE's premier British premium retailer, serving food, fashion, and homeware to the international expat community. Here is what UAE premium and lifestyle retailers can learn.
McDonald's UAE is operated by Americana Foods and Emmar Hospitality across hundreds of UAE locations. Its MyMcDonald's Rewards app runs one of the highest-volume QSR loyalty programmes in the country. Here is what UAE quick-service restaurants can learn from the McDonald's digital loyalty model.
The UAE has one of the highest per-capita loyalty program participation rates in the world. Customers expect rewards at every touchpoint. This guide compares the best loyalty program software options for UAE small and independent businesses in 2026.
Talabat is the UAE and MENA's largest food delivery platform, operated by Delivery Hero across 9+ countries. Its retention model combines a subscription tier and points rewards with hyper-timed push notifications. Here is what UAE restaurants and food delivery operators can learn.
Noon is the Middle East's largest home-grown e-commerce platform, founded in 2017 with backing from Saudi Arabia's Public Investment Fund. Its loyalty model combines Noon Credits, seller-funded promotions, and the NoonFood and NoonExpress same-day delivery services. Here is what UAE online retailers can learn.
Carrefour UAE is operated by Majid Al Futtaim Group and runs the SHARE loyalty programme, one of the UAE's largest retail coalition programmes covering malls, cinemas, and grocery. Here is what UAE independent grocery and food retailers can learn from the Majid Al Futtaim ecosystem loyalty model.
Independent businesses in Saudi Arabia need their own loyalty program. This guide compares five platforms on pricing, wallet pass support, Foodics compatibility, and Ramadan campaign readiness. LoyaltyPass leads at $99/month.
How gyms and fitness studios in the UAE can launch a digital loyalty program using Apple Wallet and Google Wallet passes. Stamp cards, membership tiers, push notifications. No app for members to download.
Splash is one of the UAE's most popular fashion retail chains, owned by the Landmark Group and connected to the Shukran loyalty programme. The cross-brand earning model across Landmark's portfolio shows how fashion SMBs can think about loyalty coalitions.
Fitness First operates 15+ gym locations in Dubai and Abu Dhabi, making it one of the UAE's largest gym chains. Its membership model combines tiered access, referral mechanics, and digital check-in rewards that any independent fitness business can study.
Aster DM Healthcare operates one of the UAE's largest pharmacy chains alongside clinics and hospitals. The Aster Stars loyalty programme rewards purchases across all Aster touchpoints, creating a cross-service retention model unique in UAE healthcare retail. Here is what UAE pharmacy and health retailers can copy.
Waitrose UAE, operating through the Spinneys Group franchise, brings the UK's most trusted supermarket brand into the Gulf market. Its loyalty model combines the Waitrose quality promise with UAE-specific purchase patterns. Here is what UAE premium food and specialty retailers can learn.
H&M Club operates in the UAE as part of the global 170 million-member programme, with UAE-specific timing aligned to the Dubai Shopping Festival and Dubai Summer Surprises rather than European sales seasons. Here is what UAE fashion boutiques can learn from H&M Club's approach to mall-based fashion loyalty.
How barbershops in Saudi Arabia can launch a digital loyalty program using Apple Wallet and Google Wallet passes. Stamp cards, tiered VIP, push notifications. No app for clients to download.
Dubai and Abu Dhabi running clubs face a hard retention problem: summer drop-off, expat turnover, and no system beyond a WhatsApp group. Here is how to fix that with a digital loyalty program.
Tutoring centres and academic coaching businesses in Dubai and Abu Dhabi face a retention challenge at every school year transition. A digital loyalty program keeps families enrolled across subjects, academic years, and sibling enrolments without paper cards or data compliance headaches.
How laundry and laundromat businesses in Dubai and Abu Dhabi use digital loyalty programs to retain regular customers. No app needed, push notifications, from $99/month.
How small businesses in Kuwait can launch a digital loyalty program using Apple Wallet and Google Wallet passes, without a custom app. Covers stamp cards, points programs, and push notifications for Kuwait's high smartphone penetration market.
Dry cleaners and laundry shops in Dubai and Abu Dhabi face constant competition from the shop around the corner. A digital loyalty program with Ramadan, school season, and wedding season push notifications keeps your regulars coming back.
Optical shops in Dubai and Abu Dhabi serve customers who spend AED 300 to 2,000 on a single pair and return annually for new lenses or prescription updates. A points-per-AED loyalty program with push notifications captures that annual visit before a competitor does.
Fitness Time operates 400+ Saudi locations. Gold's Gym, Inspire Fitness, and independent gyms compete in a market transformed by Vision 2030. Member churn peaks every March. A digital loyalty programme rewards attendance consistency and keeps members active year-round.
Photography studios in Dubai and Abu Dhabi see families once a year, sometimes less. A digital loyalty program gives studios a reason for clients to return for every milestone: Eid portraits, graduation, newborns, and anniversaries.
Independent pet shops in Dubai and Abu Dhabi face growing pressure from Amazon.ae and Noon for food and accessory purchases. A loyalty program rewards repeat visits and gives pet owners a reason to choose their local store over next-day delivery.
UAE coding and STEM enrichment centres face churn every term as parents re-evaluate. A loyalty program with term-based stamps, sibling referral bonuses, and well-timed push notifications keeps families enrolled and reduces the decision friction each quarter.
Independent restaurants in Dubai and Abu Dhabi are losing dine-in customers to Talabat and Deliveroo. A well-designed loyalty program reinforces the dine-in experience and gives customers a reason to choose your table over their sofa.
Tailors and bespoke clothing businesses in the UAE rely almost entirely on word of mouth and repeat visits. A digital loyalty program gives Karama and Deira tailoring shops the same customer retention tool that larger fashion retailers use, at a fraction of the cost.
Spinneys is the UAE's leading premium supermarket, known for its international product range and quality-first positioning. Its loyalty programme rewards the premium grocery customer who values product selection over price. Here is what UAE independent premium food retailers can learn from the Spinneys model.
Sephora UAE is operated by Alshaya Group and runs the global Beauty Pass loyalty programme, a three-tier points-and-status system active across UAE stores and online. With one of the highest beauty spending rates per capita in the Middle East, UAE beauty loyalty is a high-stakes category. Here is what UAE beauty SMBs can copy.
Gold's Gym is one of the world's most recognised fitness brands, with UAE locations in Dubai and Abu Dhabi. Its member retention model combines personal training packages, group class culture, and a brand heritage that carries weight with serious gym-goers. Here is what UAE gym operators can copy.
Independent hardware and home improvement stores in Dubai, Abu Dhabi, and Sharjah face pressure from ACE Hardware franchises and Leroy Merlin. A loyalty program gives independent stores a way to win on relationships with tradespeople and expat DIY customers.
PetZone is one of the UAE's largest pet retail chains, with stores across Dubai and Abu Dhabi stocking premium pet food, accessories, and veterinary products. Its loyalty programme rewards the habitual purchase patterns of UAE pet owners. Here is what independent UAE pet retailers can copy.
Dubai nail salons serve a highly loyal customer base who return every 2 to 3 weeks. A digital loyalty card that rewards consistent visits and sends push notifications for new gel collections and seasonal promos keeps customers choosing your salon over the one next door.
Saudi Arabia's fitness market is growing fast under Vision 2030. Independent studios and gyms in Riyadh, Jeddah, and Khobar need loyalty programs that retain members between contracts. Digital wallet passes with Arabic push notifications change the retention picture.
Independent car wash and auto detailing businesses in Dubai, Abu Dhabi, and Sharjah face stiff competition from petrol station washes. A digital loyalty program gives you a way to win on relationships, not just price.
UAE juice bars and cold press studios attract health-conscious customers who already spend on premium wellness. A digital loyalty program keeps them choosing your bar over the growing competition. From $99/month, no app needed for customers.
Road cyclists in the UAE spend heavily on tyres, kit, chain lube, and accessories between big-ticket bike purchases. A loyalty programme for cycling accessories and apparel, not just bike sales, captures the ongoing spend that is currently going to online retailers and chain stores.
Bubble tea shops in Dubai and Abu Dhabi attract loyal customers who visit multiple times per week. A digital stamp card in Apple Wallet or Google Wallet keeps them choosing your shop over the growing number of competitors in every mall and food court.
HiPerks is a Singapore-based wallet pass platform. For UAE and GCC businesses that need transparent pricing, bilingual push notifications, and a well-documented platform, these five alternatives offer a clearer path to launch.
BIMM runs loyalty stamps through its own consumer app. Platforms that deliver directly to Apple Wallet and Google Wallet skip the app download entirely. Here are five BIMM alternatives with higher enrollment rates and more complete feature sets.
UAE supplement customers are high-frequency, high-value, and highly price-sensitive. They cross-shop between GNC, Holland & Barrett, Amazon.ae, and iHerb on every monthly restock. A loyalty program with a visible points balance and a refill reminder push notification is the most effective way to reduce that cross-shopping.
UAE climbing gyms face a specific retention problem: casual visitors show up twice, lose momentum, and disappear. A loyalty program built around visit streaks and route-setting push notifications turns casual visitors into habitual climbers.
GNC has 100+ UAE locations. Holland & Barrett UAE has 50+. Independent nutrition shops in Al Quoz, Al Reem Island, and across Abu Dhabi serve high-frequency, high-value customers who also shop on Amazon.ae and iHerb. A loyalty programme creates the switching cost that keeps them coming back to your counter.
Dubai's vinyl and music store community is small but extremely valuable: collectors spend AED 200-600 per visit and visit monthly. A loyalty program keeps that spend local rather than drifting to Discogs or Amazon.ae, and builds the kind of community attachment that online marketplaces cannot replicate.
Kids enrichment centres in Dubai and Abu Dhabi lose families between academic terms not because parents are unhappy, but because no one reminds them to re-enrol. A digital loyalty program built around the parent's decision cycle, not the child's experience, fixes that.
Al Dawaa and Nahdi each operate around 2,000 outlets in Saudi Arabia with structured loyalty programmes. Independent pharmacies in Riyadh, Jeddah, Mecca, and Medina compete by serving neighbourhood communities. Here is how a digital loyalty programme gives independents the tools to win.
UAE florists face a market defined by high-stakes occasions: Valentine's Day, Eid Al Fitr, Diwali, National Day, and wedding season. Here are 10 loyalty program ideas that turn occasion buyers into regulars and make your shop the one they remember when it matters.
Saudi Arabia's entertainment sector has transformed since 2018, with cinemas, bowling alleys, escape rooms, and family entertainment centres now operating across Riyadh, Jeddah, and Dammam. These venues share a common retention problem: visit excitement followed by churn. A loyalty programme designed for the Saudi market, with Eid and school holiday campaigns in Arabic and English, changes that pattern.
Independent bike shops in Dubai face pressure from Trek UAE, Specialized, and Amazon.ae. A well-structured loyalty program keeps customers coming back for parts, accessories, and annual servicing instead of ordering online.
Alteration shops in Dubai and Abu Dhabi lose customers to the nearest competitor simply because nothing ties the customer back. A digital loyalty program with push notifications for Ramadan, school season, and wedding season changes that.
Dubai tailoring is a seasonal business: demand spikes before Eid Al-Fitr, Eid Al-Adha, and wedding season, then drops sharply. A loyalty program solves the seasonality problem by staying in the customer's wallet year-round and delivering a reminder before each season begins.
Corporate groups are the backbone of Dubai's private entertainment venues. A group loyalty program that rewards the organizer, not just the individual, is the most effective way to turn a one-off booking into a recurring account.
Independent halal butchers in Dubai and Abu Dhabi own a quality premium that Carrefour and Lulu cannot match. A well-run loyalty program turns weekly regulars into loyal annual customers worth 15,000-25,000 AED.
Dubai flower shops face a hard truth: most customers only come in for Valentine's Day, Mother's Day, and Eid. Corporate accounts and anniversary reminder programs are the two highest-LTV levers an independent florist in the UAE can pull to change that.
Independent pharmacies in Dubai and Abu Dhabi are losing chronic medication customers to Aster Pharmacy and Life Pharmacy not on price, but on reminders and convenience. A digital loyalty program built around prescription refill push notifications and OTC points is the most effective way to fight back.
Pet grooming clients in Dubai and Abu Dhabi operate on a predictable 4-8 week rebooking cycle, making them an ideal candidate for a loyalty program. A stamp card and automated rebooking reminder push notification keeps your clients from drifting to the new salon that opened down the road.
UAE indoor entertainment venues face a consistent pattern: families visit once, enjoy the experience, then don't return for months. A digital loyalty program with push notifications for Eid, school holidays, and summer activations changes that pattern, keeping your venue top of mind when families are ready to plan their next outing.