Loyalty Program for Retail Store in Amsterdam

Running a retail store in Amsterdam means competing for customers who have more choices than ever. A digital loyalty program that rewards your regulars, without asking them to download another app, is the most cost-effective way to keep them coming back.

In Amsterdam, you tap your OV-chipkaart for the tram and use iDEAL for everything online -- and neither experience has trained the average Amsterdammer to think of their phone as anything less than a complete utility for daily life, including loyalty. Albert Heijn's Bonuskaart has made 11 million Dutch adults accustomed to tapping a card for rewards every time they shop; the question for a Jordaan cafe or De Pijp salon is whether their regulars carry that expectation when they walk through the door. Gezelligheid -- the Dutch concept of the warm, welcoming feeling of belonging in a favourite space -- is what loyalty programmes are ultimately selling, and Amsterdam's independent businesses in the Negen Straatjes and Oud-Zuid already provide it naturally. A wallet loyalty card formalises that feeling with accumulated value.

LoyaltyPass puts a branded loyalty card directly into Apple Wallet and Google Wallet.Amsterdam's customers add it in seconds, your staff scans it at checkout, and you keep them engaged with push notifications. All for less than the cost of a single no-show appointment.