The Loyalty Launch · For Med Spas & Skin Clinics
Your patients already carry their loyalty card. It's in their phone.
A full patient-retention platform, wearing one simple wallet card. Custom-branded, built on your data, live in 8–10 weeks, for less than twelve months of what you are already paying Zenoti or Boulevard.
Illustrative Apple Wallet card. Yours arrives branded to your practice.
A day in the life
No password. No app store. No download she will forget to open.
Maria finishes her filler appointment. A text arrives: "You're 40 points from Gold." She taps it. The card drops into her wallet, the same place as her boarding pass, her coffee card, her Amex.
Three months later, a rebooking reminder lands on her lock screen. She taps, books, done, in nine seconds, no login.
That is the whole product for her. Nothing to install, remember, or delete.
Read this before you book a call
This only works if you already have repeat patients.
We build the retention layer on top of a practice that already works. If you are still building your first offer, this is not the right fit yet.
500+ active patients today
Enough volume for a retention platform to actually move revenue.
Already selling packages or memberships
Injectables, laser series, subscriptions: you already have an offer.
One booking or POS system
One location, or multiple on the same system. Not a mixed rollout, yet.
Under 300 active patients
No package or membership model in place yet
Multiple locations running different systems
Not sure? We will tell you honestly on the call.
What is actually included
That is what Maria sees. Here is what is running underneath it.
A simple card, on top of a full retention platform, built and owned by you, not rented from us.
- 01
Custom-branded wallet loyalty card
Apple & Google Wallet, your logo, your tiers, your rewards. The part patients actually see and carry everywhere.
- 02
Full admin dashboard, fully yours
Patient profiles, visit history, tier and points on every account. Most platforms charge monthly for this alone. Here it is yours, outright.
- 03
Win-back automation
Patients who have not rebooked within your treatment cycle get flagged and nudged automatically. A retention manager that never clocks out.
- 04
Unlimited wallet push + email notifications
Tier-ups, rebooking nudges, birthday offers, sent to the lock screen and the inbox. No per-send fees, ever.
- 05
Full custom access rights
You see everything. Front desk sees only what they need to redeem a reward. Five minutes to learn, not five hours.
- 06
Your existing patients, imported
Already have a patient list in Zenoti, Boulevard, or a spreadsheet? We import it. Nobody re-enrolls from zero.
- 07
One year of support, included
Bug fixes, hosting, and minor adjustments for a full year after launch. No separate support contract to negotiate. New features are scoped separately, so you always know what is included.
Bonus, stapled to the back: POS integration, on demand. Not bundled, not forced on you now. When you are ready, we wire it into what is already built. No rebuild, no starting over.
The math most platforms avoid
One recovered patient covers the difference. The rest is upside.
Med-spa treatments run $150–$500 a visit. When win-back automation pulls a lapsed patient back onto their treatment schedule, the return shows up fast.
Illustrative figures. We build a real number against your patient list and ticket sizes on the call.
Before you commit to anything
See your card, free. No commitment.
Send us your logo and colors and we will send back a real, rendered wallet card mockup with your practice name on it. Takes us 48 hours. Costs you nothing.
What "custom" actually means
Built for you. Not licensed to you.
Off-the-shelf template
Built around your patient journey and treatment cadence
Vendor's name, vendor's look
Your name, your colors, your voice, on the card and every message
Pooled on a shared platform
Lives on infrastructure you control
Cancel and lose everything
Cancel any time, keep the code, the app, and the data
Generic compliance posture
HIPAA-conscious, architected for a medical practice
HIPAA posture (BAA availability, hosting and encryption specifics) is confirmed with your practice before launch.
The build
8–10 weeks, start to live.
Not a template you configure. A custom build, full platform, scoped to your practice.
Map & design
Your tiers, rewards, and treatment-cycle logic, plus your card design, branded to your practice.
Build & connect
Wallet engine, admin dashboard, win-back automation, and notifications, built and tested.
Launch & hypercare
Live with your first patients, with us watching closely as it rolls out.
The Loyalty Launch
The full platform. Card-simple price.
Wallet card, admin dashboard, win-back automation, unlimited notifications, custom access rights, with POS integration wired in whenever you are ready.
Fixed. Once. 8–10 weeks to live. No monthly fee, ever.
Zenoti, Boulevard, and Mindbody typically land in the same place: $300–600/mo for the loyalty piece alone, roughly $10,800–21,600 over three years, and most will not quote you a real number until you are on a sales call. This is $9,000–12,000. Once. Yours.
Timeline. Not live by week 10 (assuming timely approvals on your end)? We keep working at no extra cost until it is.
Ownership. Cancel any time after launch and keep 100% of the code, app, and patient data. No lockout, no clawback.
A 20-minute call. Tell us about your practice and you will leave with a scoped plan and a real number.
Built for practices with 500+ active patients already running packages or memberships.
Questions, answered
Custom med spa loyalty platform FAQ
Give your best patients a reason to come back.
A retention platform your patients carry in their pocket and you own outright. See a free mockup of your card, or get your price on a 20-minute call.