Run a loyalty program that works with Lightspeed
LoyaltyPass adds wallet passes to your Lightspeed retail or restaurant setup without requiring the Lightspeed Loyalty add-on. Multi-location ready, POS-independent, and no API setup needed.
What Lightspeed loyalty can't do
Lightspeed is a strong retail and restaurants platform. But its built-in loyalty has real gaps that matter for retention.
Lightspeed Loyalty is sold as a paid add-on module and does not issue Apple Wallet or Google Wallet passes. Loyalty points are tracked in the Lightspeed backend with no portable card artifact for the customer.
Lightspeed Loyalty is entirely dependent on the Lightspeed subscription. Leaving Lightspeed for another POS means losing access to your loyalty program and member history.
Customer outreach through Lightspeed Loyalty is limited to email campaigns. There is no wallet-level push notification to customers' lock screens included in the standard Loyalty module.
How LoyaltyPass + Lightspeed work together
LoyaltyPass does not replace Lightspeed. It sits alongside it as the dedicated loyalty layer, adding wallet passes and push notifications to your existing setup.
Lightspeed manages your inventory, orders, and payments as normal. When a customer checks out, staff use the LoyaltyPass merchant app on any smartphone to scan the customer's wallet pass and add rewards.
Customers carry a branded loyalty card in Apple Wallet or Google Wallet with live reward progress. The card updates after every scan without any action from the customer.
LoyaltyPass push notifications send directly to the customer's phone lock screen. A slow Wednesday afternoon, a new arrival promotion, or a "you're close to a reward" nudge all go out from your LoyaltyPass dashboard with no Lightspeed email dependency.
Your loyalty database is fully portable. Retailers or restaurants that grow beyond Lightspeed or switch systems keep their entire LoyaltyPass member base intact.
What LoyaltyPass adds to your Lightspeed setup
$99/month flat rate. 14-day free trial. No credit card required.
How to set up LoyaltyPass with Lightspeed
No technical integration. No API keys. No developer required. You can be scanning wallet passes on your first day.
Create your LoyaltyPass account
Start a free trial, set your reward rules, and brand your pass with your logo and colors. No Lightspeed credentials or API connection needed.
Install the merchant app
Download the free LoyaltyPass merchant app on any iPhone or Android. For multi-location retailers, each location gets its own app login under the same account.
Place your enrollment QR code at the counter
Print or display the QR code from your LoyaltyPass dashboard. Customers scan it to add the loyalty card to Apple Wallet or Google Wallet in seconds.
Scan at every transaction
After Lightspeed processes the sale, staff scan the wallet pass. Points or stamps apply immediately. Multi-location retailers can manage all locations from one LoyaltyPass dashboard.
Markets where Lightspeed is used
Business types that use Lightspeed
Frequently asked questions
- Does LoyaltyPass integrate with Lightspeed POS?
- LoyaltyPass does not use a direct Lightspeed API integration. It works as an independent loyalty layer alongside Lightspeed. Staff scan wallet passes using the merchant app while Lightspeed handles the transaction.
- Does Lightspeed Loyalty issue wallet passes?
- No. Lightspeed Loyalty is a backend points module. Customers earn points tracked inside Lightspeed but there is no Apple Wallet or Google Wallet pass. LoyaltyPass issues a branded card that lives in the wallet.
- Can multi-location retailers use LoyaltyPass with Lightspeed?
- Yes. LoyaltyPass supports multi-location management from a single dashboard. Each location operates its own scanner while sharing the same loyalty program and member database.
- Is Lightspeed Loyalty included in the base Lightspeed plan?
- No. Lightspeed Loyalty is an add-on module with its own monthly cost on top of your base Lightspeed subscription. LoyaltyPass is $99/month as a standalone product with no Lightspeed subscription required.
- What if I switch from Lightspeed to a different POS?
- LoyaltyPass is POS-independent. Your member list, pass history, and points balances stay in LoyaltyPass regardless of which POS you use. Switching POS does not affect your loyalty program.
Add loyalty to your Lightspeed setup today
14-day free trial. No credit card required. Setup takes under 10 minutes.
$99/month · Unlimited members · Apple Wallet & Google Wallet · Works with any POS