Run a loyalty program that works with Toast
LoyaltyPass adds real wallet passes to your Toast restaurant without replacing your POS or buying Toast Loyalty. Your guests carry your branded card, not an invisible phone-number record.
What Toast loyalty can't do
Toast is a strong restaurants and quick service restaurants platform. But its built-in loyalty has real gaps that matter for retention.
Toast Loyalty does not issue Apple Wallet or Google Wallet passes. Customers accumulate points via phone number lookup at the POS, with no branded loyalty card for them to carry.
Toast Loyalty is exclusive to the Toast ecosystem. Leaving Toast for a different POS means starting your loyalty program from scratch and losing your member history.
Customer push notifications through Toast require a paid Toast Marketing add-on. There is no lock-screen notification capability included in Toast Loyalty itself.
How LoyaltyPass + Toast work together
LoyaltyPass does not replace Toast. It sits alongside it as the dedicated loyalty layer, adding wallet passes and push notifications to your existing setup.
Toast manages every order, table, and payment as it always does. Staff scan the customer's LoyaltyPass wallet pass at any point during the visit using the free merchant app on a smartphone.
Customers carry your restaurant's branded loyalty card in Apple Wallet or Google Wallet, updated automatically after each visit. This is a branded artifact they see between visits, not a hidden phone-number record.
Send push notifications directly to your diners' lock screens through LoyaltyPass. Promote a slow Tuesday, a new menu item, or a limited-time reward, without needing the Toast Marketing add-on.
Your loyalty program remains intact regardless of what happens to your Toast subscription. If you ever switch POS platforms, your customer database and pass history stay in LoyaltyPass.
What LoyaltyPass adds to your Toast setup
$99/month flat rate. 14-day free trial. No credit card required.
How to set up LoyaltyPass with Toast
No technical integration. No API keys. No developer required. You can be scanning wallet passes on your first day.
Create your LoyaltyPass program
Sign up for the free trial. Set your reward type (stamps or points), upload your restaurant logo, and configure your reward rules. Roughly 10 minutes start to finish.
Install the merchant app on any staff device
Download the free LoyaltyPass merchant app on an iPhone or Android. Staff can use their own devices or a shared phone at the host stand. No integration with Toast is needed.
Post your enrollment QR code
Print the enrollment QR code from your dashboard and display it at the counter, on table tents, or on receipts. Guests scan it to add the loyalty card to Apple Wallet or Google Wallet.
Scan at every visit
When a guest arrives or pays, staff scan their wallet pass with the merchant app. Points or stamps update instantly and the pass refreshes in their wallet with no further action.
Markets where Toast is used
Business types that use Toast
Frequently asked questions
- Can I use LoyaltyPass alongside Toast POS?
- Yes. LoyaltyPass works alongside Toast with no API integration. Toast handles payments and order management; staff use the free LoyaltyPass merchant app to scan customer wallet passes at the same time.
- Does Toast Loyalty issue Apple Wallet or Google Wallet cards?
- No. Toast Loyalty is phone-number based. There is no wallet pass or branded loyalty card. LoyaltyPass issues a fully branded pass that lives in Apple Wallet and Google Wallet.
- What happens to my loyalty members if I leave Toast?
- With Toast Loyalty, your member data is tied to Toast. With LoyaltyPass, your customer database, points history, and wallet passes are entirely independent of your POS. Leaving Toast does not affect your loyalty program.
- Does LoyaltyPass have restaurant-specific features?
- LoyaltyPass is not a table management or ordering system. It handles the loyalty layer: stamps, points, wallet passes, and push notifications. It works alongside any restaurant POS, including Toast, without replacing it.
- Is Toast Marketing required to send promotions?
- To send push notifications via LoyaltyPass, no Toast Marketing subscription is required. LoyaltyPass wallet pass notifications are included in the $99/month plan and go directly to the customer's lock screen.
- How do guests enroll in the loyalty program?
- Guests scan a QR code displayed at the counter, on the table, or on the receipt. They tap once to add the loyalty card to Apple Wallet or Google Wallet. No app download, no account creation.
- Is there a free trial?
- Yes. LoyaltyPass offers a 14-day free trial with no credit card required. You can set up a full loyalty program and start enrolling diners from your first shift.
Add loyalty to your Toast setup today
14-day free trial. No credit card required. Setup takes under 10 minutes.
$99/month · Unlimited members · Apple Wallet & Google Wallet · Works with any POS