Switching from Loopy Loyalty to LoyaltyPass
Export your customer list, import it into LoyaltyPass, and send everyone their new Apple Wallet or Google Wallet pass. No customer starts from zero.
Why businesses leave Loopy Loyalty
These are the friction points that push merchants to switch.
Loopy Loyalty only supports stamp cards. There is no way to run a points-based program, tiered rewards, or coupon offers on the same platform.
Analytics are limited to a basic stamp count. You cannot see visit frequency, retention curves, or which customers are at risk of lapsing.
The starting price is higher at around $49/month for features that LoyaltyPass includes at $29/month.
What gets better with LoyaltyPass
- +
Run stamp cards and points programs side by side without switching platforms.
- +
Push notifications with segmentation and scheduling, delivered to your customers' lock screens without any extra app download.
- +
Real-time analytics covering visit frequency, active vs. lapsing customers, and redemption rates.
- +
A lower monthly price that includes everything, no add-ons required.
How to migrate, step by step
Follow these steps in order. Most businesses complete the full switch in a single afternoon.
- 1
Export your customer list from Loopy Loyalty
Log into your Loopy Loyalty dashboard, go to the Customers section, and export your member list as a CSV. The file includes names, email addresses, and stamp counts.
5 minutes - 2
Set up your LoyaltyPass program
Sign up at LoyaltyPass, choose stamp card or points, upload your logo, set your brand colors, and define your reward rules.
10 minutes - 3
Import your customer list
In LoyaltyPass, go to Customers > Import and upload the CSV from Loopy Loyalty. Map the columns: name, email, and stamp balance. LoyaltyPass creates a wallet pass for each customer automatically.
15 minutes - 4
Send wallet pass links to your customers
Use the bulk send feature to email or SMS each customer their new Apple Wallet or Google Wallet pass link. Customers tap to add it, no app download required.
20 minutes to set up, delivery is instant - 5
Notify customers about the switch
Use the suggested message below to let people know about the change. Emphasize that their existing stamps have been transferred.
5 minutes - 6
Wind down your Loopy Loyalty account
Once most of your active customers have added their new LoyaltyPass, cancel your Loopy Loyalty subscription. Export any remaining data you want to archive.
5 minutes
What happens to your customer data
Your Loopy Loyalty CSV includes each customer's stamp count at the time of export. When you import into LoyaltyPass, you can set each customer's starting balance to match their current stamp total. This means no customer starts from zero. For customers who do not click their new wallet pass link within the first few weeks, consider sending a reminder with the link before closing the old program.
Suggested message to send customers
Hi [first name], we are upgrading our loyalty program! Your stamps have been transferred. Tap the link below to add your new digital loyalty card to Apple Wallet or Google Wallet. No app download required: [pass link]. Thank you for being a loyal customer.
Replace [first name] and [pass link] with the actual values from LoyaltyPass bulk send.
Frequently asked questions
- Do my customers lose their stamps when I migrate?
- No. When you import your Loopy Loyalty CSV into LoyaltyPass, you set each customer's starting stamp or points balance to match what they had on Loopy Loyalty. Nobody starts from zero.
- Will customers need to download a new app?
- No. LoyaltyPass passes live in Apple Wallet and Google Wallet, the apps that are already on every iPhone and Android device. Your customers tap a link to add the pass and it appears in their wallet immediately.
- How do I export my customer data from Loopy Loyalty?
- Log into your Loopy Loyalty dashboard, navigate to the Customers section, and look for the export or download option. The export gives you a CSV with customer names, email addresses, and stamp counts.
- Can I run a points program on LoyaltyPass after migrating from stamps?
- Yes. LoyaltyPass supports stamp cards and points programs on the same account. You can switch program types or run both simultaneously for different customer groups.
- How long does the full migration take?
- Most businesses complete the migration in under one hour, including setup, import, and sending the new pass links to all customers.
Ready to make the switch?
14-day free trial. No credit card required. Setup takes under 10 minutes.
Starting at $29/month · Apple Wallet & Google Wallet · No customer app required