Switching from Stamp Me to LoyaltyPass
Export your customer list, import it into LoyaltyPass, and send everyone their new Apple Wallet or Google Wallet pass. No customer starts from zero and no app download needed.
Why businesses leave Stamp Me
These are the friction points that push merchants to switch.
Stamp Me requires customers to download a separate loyalty app from the App Store or Google Play. This friction reduces enrollment rates significantly compared to wallet-pass platforms.
The Stamp Me consumer app competes for attention alongside every other loyalty app on a customer's phone. Once buried or uninstalled, the customer relationship is lost.
Stamp Me primarily supports stamp cards. Points programs, tiered rewards, and push notifications with lock-screen delivery are limited or absent.
What gets better with LoyaltyPass
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No app download required. Passes live in Apple Wallet and Google Wallet, the apps already on every iPhone and Android.
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Higher enrollment rates. Customers scan a QR code once and the pass appears in their wallet immediately.
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Push notifications delivered to the lock screen, not buried inside an app customers rarely open.
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Real-time analytics covering visit frequency, active vs. lapsing customers, and redemption rates.
How to migrate, step by step
Follow these steps in order. Most businesses complete the full switch in a single afternoon.
- 1
Export your customer list from Stamp Me
Log into your Stamp Me dashboard, navigate to the Customers section, and export your member list as a CSV. The file includes customer names, email addresses, and stamp or points balances.
5 minutes - 2
Set up your LoyaltyPass program
Sign up at LoyaltyPass, choose stamp card or points, upload your logo, set your brand colors, and configure your reward rules (for example, 9 stamps earns a free item).
10 minutes - 3
Import your customer list
In LoyaltyPass, go to Customers > Import and upload the CSV from Stamp Me. Map the columns: name, email, and stamp or points balance. LoyaltyPass creates a wallet pass for each customer automatically.
15 minutes - 4
Send wallet pass links to your customers
Use the LoyaltyPass bulk send feature to email or SMS each customer their new Apple Wallet or Google Wallet pass link. Customers tap to add it, no app download required.
20 minutes to set up, instant delivery - 5
Notify customers about the switch
Use the message template below to explain the change. Emphasise that their existing stamps or points have been transferred and that no app download is needed.
5 minutes - 6
Cancel your Stamp Me subscription
Once the majority of your active customers have added their new LoyaltyPass, cancel your Stamp Me account. Export any additional data you want to keep for records.
5 minutes
What happens to your customer data
Your Stamp Me CSV includes each customer's stamp or points balance at the time of export. When you import into LoyaltyPass, set each customer's starting balance to match their current total so nobody starts from zero. For customers who do not click their new pass link within the first two weeks, send a follow-up reminder before closing the Stamp Me program.
Suggested message to send customers
Hi [first name], we are upgrading our loyalty program to a new digital card in Apple Wallet and Google Wallet. Your stamps have been transferred, no app download needed. Tap the link below to add your new card: [pass link]. Thank you for being a loyal customer.
Replace [first name] and [pass link] with the actual values from LoyaltyPass bulk send.
Frequently asked questions
- Do my customers lose their stamps when I migrate?
- No. When you import your Stamp Me CSV into LoyaltyPass, you set each customer's starting balance to match what they had on Stamp Me. Nobody starts from zero.
- Will customers need to download a new app?
- No. LoyaltyPass passes live in Apple Wallet and Google Wallet, the apps already on every iPhone and Android. Customers tap a link to add the pass and it appears in their wallet immediately.
- How do I export my customer data from Stamp Me?
- Log into your Stamp Me dashboard, navigate to the Customers section, and look for the export or download option. The export gives you a CSV with customer names, email addresses, and stamp balances.
- Will my customers notice the difference?
- The main difference customers notice is that they no longer need the Stamp Me app: their loyalty card lives natively in Apple Wallet or Google Wallet. Most customers experience this as a positive change because the card is always accessible without opening a separate app.
- How long does the full migration take?
- Most businesses complete the migration in under one hour, including setup, import, and sending the new pass links to all customers.
Ready to make the switch?
14-day free trial. No credit card required. Setup takes under 10 minutes.
Starting at $29/month · Apple Wallet & Google Wallet · No customer app required