The Loyalty Launch · For Veterinary Clinics
Your clients already carry their wellness plan. It's in their phone.
A full client-retention platform, wearing one simple wallet card. Custom-branded, built on your data, live in 8–10 weeks, for one fixed price instead of a practice-software bill that never stops.
Illustrative Apple Wallet card. Yours arrives branded to your practice.
A day in the life
No postcard she forgets to open. No robocall she hangs up on.
Priya picks Milo up from his annual exam. A text arrives: "Milo's due for his booster in 4 weeks." She taps it. The card drops into her wallet, the same place as her boarding pass, her coffee card, her Amex.
Four weeks later, the booster reminder lands on her lock screen. She taps, books, done, in nine seconds, no phone tag with the front desk.
That is the whole product for her. Nothing to install, remember, or lose in the mail.
Read this before you book a call
This only works if you already have repeat patients.
We build the retention layer on top of a practice that already works. If you are still building your first offer, this is not the right fit yet.
300+ active patients today
Enough volume for a retention platform to actually move revenue.
Already running a wellness plan
A preventive care plan, vaccine package, or annual membership: you already have an offer.
One practice management system
One location, or multiple on the same system. Not a mixed rollout, yet.
Under 150 active patients
No wellness or preventive care plan in place yet
Multiple locations running different systems
Not sure? We will tell you honestly on the call.
What is actually included
That is what Priya sees. Here is what is running underneath it.
A simple card, on top of a full retention platform, built and owned by you, not rented from us.
- 01
Custom-branded wallet membership card
Apple & Google Wallet, your logo, your wellness-plan tiers. The part pet owners actually see and carry everywhere.
- 02
Full admin dashboard, fully yours
Patient profiles, visit history, and plan status on every account. Most platforms charge monthly for this alone. Here it is yours, outright.
- 03
Win-back automation
Clients who have not booked an annual exam or booster get flagged and nudged automatically. A recall coordinator that never clocks out.
- 04
Unlimited wallet push + email notifications
Vaccine due dates, annual exam reminders, wellness-plan renewals, sent to the lock screen and the inbox. No per-card, per-message fees, ever.
- 05
Full custom access rights
You see everything. Front desk sees only what they need to check a patient in. Five minutes to learn, not five hours.
- 06
Your existing patients, imported
Already have a client list in ProVet Cloud, Cornerstone, or a spreadsheet? We import it. Nobody re-enrolls from zero.
- 07
One year of support, included
Bug fixes, hosting, and minor adjustments for a full year after launch. No separate support contract to negotiate. New features are scoped separately, so you always know what is included.
Bonus, stapled to the back: PIMS integration, on demand. Not bundled, not forced on you now. When you are ready, we wire it into ProVet Cloud, Cornerstone, or whatever you run. No rebuild, no starting over.
The math most platforms avoid
A few recovered memberships cover the difference. The rest is upside.
Independent-practice wellness plans typically run $25–$45 a month. When win-back automation catches a lapsing client before they drop off the recall schedule, the return adds up fast.
Illustrative figures. We build a real number against your patient list and plan pricing on the call.
Before you commit to anything
See your card, free. No commitment.
Send us your logo and colors and we will send back a real, rendered wallet card mockup with your practice name on it. Takes us 48 hours. Costs you nothing.
What "custom" actually means
Built for you. Not licensed to you.
Off-the-shelf wellness-plan template
Built around your recall cadence and plan tiers
Vendor's name, vendor's look
Your name, your colors, your voice, on the card and every message
Postcards and per-message fees (some PIMS charge ~$1.50/card)
Unlimited wallet push + email, no per-send fees, ever
Pooled on a shared platform
Lives on infrastructure you control
Pay monthly for as long as you use it
Cancel any time, keep the code, the app, and the data
Your patient list, visit history, and reminder data stay yours, exportable any time.
The build
8–10 weeks, start to live.
Not a template you configure. A custom build, full platform, scoped to your practice.
Map & design
Your wellness-plan tiers, rewards, and recall cadence, plus your card design, branded to your practice.
Build & connect
Wallet engine, admin dashboard, win-back automation, and notifications, built and tested.
Launch & hypercare
Live with your first patients, with us watching closely as it rolls out.
The Loyalty Launch
The full platform. Card-simple price.
Wallet card, admin dashboard, win-back automation, unlimited notifications, custom access rights, with PIMS integration wired in whenever you are ready.
Fixed. Once. 8–10 weeks to live. No monthly fee, ever.
ProVet Cloud's practice software runs $348–428 a month for a single vet, before per-vet and per-message fees, roughly $12,500–15,400 over three years, and you are still renting it at the end. This is $9,000–12,000. Once. Yours.
Timeline. Not live by week 10 (assuming timely approvals on your end)? We keep working at no extra cost until it is.
Ownership. Cancel any time after launch and keep 100% of the code, app, and patient data. No lockout, no clawback.
A 20-minute call. Tell us about your practice and you will leave with a scoped plan and a real number.
Built for practices with 300+ active patients already running a wellness or preventive care plan.
Questions, answered
Custom veterinary loyalty platform FAQ
Give your best clients a reason to keep coming back.
A retention platform your clients carry in their pocket and you own outright. See a free mockup of your card, or get your price on a 20-minute call.