Is Fivestars shutting down?

Clover (owned by Fiserv) acquired Fivestars in 2021 and is actively migrating Fivestars merchants to Clover Rewards. The Fivestars product is being wound down, not shut off overnight, but active development has largely stopped.

How do I migrate from Fivestars to LoyaltyPass?

Export your customer list from Fivestars as a CSV. Import it into LoyaltyPass and send customers a wallet pass link via SMS or email. The migration typically takes a few hours.

Will my Fivestars customers lose their points if I switch?

LoyaltyPass lets you set a starting balance for imported customers, so you can honor existing points or stamps from day one. Customers do not have to start from zero.

Does LoyaltyPass require a proprietary scanner or terminal?

No. Staff scan customer wallet passes with the free LoyaltyPass merchant app on any iPhone or Android smartphone. No special hardware purchase required.

What should I do if Fivestars is forcing me to switch to Clover?

You are not required to move to Clover Rewards. You can migrate to any loyalty platform, including LoyaltyPass. Evaluate what you need, export your data, and move on your own timeline before any forced migration deadline.

LoyaltyPass vs Fivestars

Fivestars is being wound into Clover Rewards. LoyaltyPass is the modern alternative: wallet-pass loyalty with no customer app, no proprietary terminal, and active development.

Bottom line: If you are on Fivestars and evaluating your next move, LoyaltyPass is the cleaner migration path: wallet passes, no customer app, and no Clover hardware requirement.

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Feature comparison

Side-by-side breakdown of LoyaltyPass vs Fivestars on the features that matter most.

Feature

LoyaltyPass

Fivestars

Apple Wallet & Google Wallet passes

Yes: native wallet passes

No: Fivestars app required

Customer app required

Yes: Fivestars consumer app

POS independence

Yes: any POS or no POS

Clover/Fivestars terminal required

Push notifications

Yes: wallet pass, no extra cost

Yes: via Fivestars app, extra cost

Stamp / punch card programs

Yes

Limited

Points-based loyalty

Yes

Tiered VIP programs

Yes

Limited

Active product development

Yes: actively developed

Limited: being merged into Clover

Analytics

Real-time retention and visit dashboards

Basic within Fivestars/Clover dashboard

Starting price

$29/month

Legacy pricing varies; migration to Clover in progress

Orange dot = LoyaltyPass advantage. All information based on publicly available data as of 2026.

Where Fivestars wins

1
Fivestars built a large consumer network, so customers enrolled across many Fivestars merchants are already in the system.
2
Merchants with long-running Fivestars programs have deep customer history stored in the platform.
3
The Fivestars autopilot marketing feature (automated re-engagement messages) was a genuine differentiator for its time.

Where LoyaltyPass wins

1
LoyaltyPass does not require customers to download a separate app. Wallet passes work with the apps already on every smartphone.
2
LoyaltyPass is actively developed and investing in new features. Fivestars is in a wind-down phase as Clover absorbs its functionality.
3
LoyaltyPass works with any POS. You do not need Clover hardware to run your loyalty program.
4
Migrating from Fivestars to LoyaltyPass preserves your customer list and program history by importing a CSV export.

Pricing snapshot

Fivestars pricing has been in flux since the Clover acquisition. LoyaltyPass is $29/month with a published pricing page and no acquisition uncertainty.

LoyaltyPass

$29/month

Starter plan. Apple Wallet, Google Wallet, push notifications, analytics, and team accounts included.

+Apple Wallet + Google Wallet passes
+Stamp cards, points, and coupons
+Push notifications included
+Real-time analytics
+Team scanner accounts
+14-day free trial, no credit card

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Fivestars

Fivestars pricing has been in flux since the Clover acquisition. LoyaltyPass is $29/month with a published pricing page and no acquisition uncertainty.

Visit Fivestars pricing page for current rates.

See full LoyaltyPass pricing plans

Which one is right for your business?

Pick Fivestars if...

Existing Fivestars merchants who have not yet migrated to Clover Rewards and need time to evaluate alternatives.

Pick LoyaltyPass if...

SMBs ready to move off Fivestars to a modern, wallet-pass-first loyalty platform with better analytics and no POS lock-in.

Frequently asked questions

Is Fivestars shutting down?: Clover (owned by Fiserv) acquired Fivestars in 2021 and is actively migrating Fivestars merchants to Clover Rewards. The Fivestars product is being wound down, not shut off overnight, but active development has largely stopped.
How do I migrate from Fivestars to LoyaltyPass?: Export your customer list from Fivestars as a CSV. Import it into LoyaltyPass and send customers a wallet pass link via SMS or email. The migration typically takes a few hours.
Will my Fivestars customers lose their points if I switch?: LoyaltyPass lets you set a starting balance for imported customers, so you can honor existing points or stamps from day one. Customers do not have to start from zero.
Does LoyaltyPass require a proprietary scanner or terminal?: No. Staff scan customer wallet passes with the free LoyaltyPass merchant app on any iPhone or Android smartphone. No special hardware purchase required.
What should I do if Fivestars is forcing me to switch to Clover?: You are not required to move to Clover Rewards. You can migrate to any loyalty platform, including LoyaltyPass. Evaluate what you need, export your data, and move on your own timeline before any forced migration deadline.

Ready to try LoyaltyPass?

14-day free trial. No credit card required. Setup takes under 10 minutes.

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Starting at $29/month · Apple Wallet & Google Wallet · No customer app required