For Lightspeed POS users, the main loyalty choice is between Lightspeed Loyalty (native module, checkout-integrated, no wallet passes) and LoyaltyPass (independent platform, $99/month flat, wallet passes and push notifications). Lightspeed Loyalty wins on checkout automation. LoyaltyPass wins on customer experience, wallet passes, push notifications, and data ownership.
Lightspeed Loyalty vs LoyaltyPass
| Feature | Lightspeed Loyalty | LoyaltyPass |
|---|---|---|
| Pricing | Add-on to Lightspeed subscription | $99/month flat |
| Works with Lightspeed POS | Native (checkout-integrated) | Yes, alongside Lightspeed |
| Apple Wallet / Google Wallet passes | No | Yes |
| Stamp card programs | Limited | Yes |
| Points programs | Yes | Yes |
| Push notifications | Limited | Yes, included |
| Geofencing | No | Yes |
| Data portability | Lightspeed ecosystem | Fully portable |
| Works if you leave Lightspeed | No | Yes |
How Lightspeed Loyalty works
Lightspeed Loyalty is built into the Lightspeed platform, typically requiring customers to identify themselves through a customer profile at checkout or via the Lightspeed consumer-facing tools. Points are awarded automatically based on the Lightspeed transaction.
When Lightspeed Loyalty makes sense:
- You are fully committed to Lightspeed long-term and want seamless checkout integration
- Automatic points without staff action is a high priority
- You are already paying for a Lightspeed plan that includes the loyalty module
Lightspeed Loyalty limitations:
- No wallet passes: customers see no branded card in their phone wallet
- Limited push notification capability for proactive re-engagement
- Data locked in Lightspeed: leaving the platform means losing your loyalty history
- Pricing can be difficult to compare against flat-fee alternatives
How LoyaltyPass works alongside Lightspeed
LoyaltyPass runs as a separate layer on top of your Lightspeed POS. After each transaction at Lightspeed, the customer shows their wallet pass and a staff member scans it with the free LoyaltyPass merchant app in under 3 seconds.
Why Lightspeed users choose LoyaltyPass:
- Wallet passes: customers carry a branded card in Apple Wallet or Google Wallet, visible between visits and surfaced by geofencing when they walk past your location.
- Push notifications: send targeted messages to enrolled members without an SMS subscription. A "flash sale today" notification reaches approximately 90% of members directly on their lock screens.
- Flat pricing: $99/month regardless of Lightspeed plan tier or location count (on the Starter plan). No surprises when your Lightspeed subscription renews.
- Data portability: your loyalty data is yours. If you ever move from Lightspeed to a different POS, your loyalty members, balances, and history stay in LoyaltyPass.
Lightspeed is popular in retail and hospitality
Lightspeed is widely used in retail, restaurants, and hospitality. Across all three sectors, LoyaltyPass's wallet pass delivery is a significant advantage: a branded card that a customer carries in their phone wallet has higher daily visibility than a loyalty account accessible only through a POS-native interface.
For retail, the geofencing feature is particularly powerful: when a customer walks past your store, the loyalty card surfaces on their lock screen. This is not possible with POS-native loyalty programs.
Which should you choose?
Choose Lightspeed Loyalty if:
- You are fully committed to Lightspeed and want zero-friction checkout integration
- Your Lightspeed plan already includes the loyalty module at no extra cost
- You have no plans to switch POS
Choose LoyaltyPass if:
- You want wallet passes your customers carry and see between visits
- You want included push notifications with segmentation capability
- You want flat, predictable pricing not bundled into a Lightspeed subscription
- You want loyalty data that stays with you regardless of POS
Ready to add wallet-pass loyalty to your Lightspeed business? Join the LoyaltyPass waitlist, $99/month, no Lightspeed integration needed.
Related reading: Loyalty Program That Works With Any POS for a full explanation of POS-independence and which businesses it suits best. Loyalty Program Pricing Comparison: 10 Platforms in 2026 for full pricing context. What Is a Wallet Pass Loyalty Program? for an introduction to the wallet pass format.
