Redemptions
A complete log of every transaction in a program, on its History tab (open a program from Loyalty Programs). Use this to review activity, resolve customer queries, or check what your team has been processing.
Filtering the Log
| Filter | Options |
|---|---|
| Transaction Type | Points Added, Points Redeemed, Membership Check-In |
| Staff Member | See only transactions processed by a specific team member |
| Search | Find transactions for a specific customer or pass |
What Each Row Shows
- Date and time of the transaction
- Transaction type (e.g. "Points Added")
- Which program was involved
- The customer's name or identifier
- The points or value in the transaction