Team Members

Add your staff so they can scan passes and process transactions at the point of sale - without giving them access to your business data.

Adding a Team Member

  1. 1

    Go to Team in the sidebar.

  2. 2

    Click Add Team Member and enter their name and phone number to set up their account.

  3. 3

    Your staff member signs in with that phone number and a one-time passcode (OTP) sent to it - no password, no email invitation needed. They can start scanning immediately.

What Team Members Can and Can't Do

Can do

  • Scan customer QR codes
  • Add and redeem points
  • Check in memberships
  • View and filter the customer list inside a loyalty program
  • View their own redemption history

Cannot do

  • View notification history
  • Access analytics or reports
  • See other staff members' activity
  • Change any program or account settings